10 Essential HR Roles and Responsibilities

Employees may find HR to be the most perplexing department in the entire company; while everyone acknowledges their importance, few understand why.

A strong human resources department that supports the expansion of the firm is very different from a distant HR department that lurks someplace near the basement archives.

What does the HR department do?

To put it simply, the Human Resources (HR) department is in charge of managing the hiring, onboarding, training, firing, and recruiting processes as well as handling benefit administration for staff members.

In this article we will take you through 10 HR responsibilities and roles, so let's get into it.

10 of hr roles and responsibilities

Performance management

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Performance management is further included in HR duties and responsibilities. Performance management is a tool that HR uses with line managers' assistance to monitor and assess workers' work, attitude, productivity, and effectiveness.


This process is continuous and typically entails a range of integrated activities, such as establishing SMART (specific, measurable, achievable, relevant, and time-bound) objectives and formulating a personal development plan to meet the goals; additionally, it involves evaluating and reviewing the plan's progress and assisting staff members in acquiring the skills, knowledge, and abilities necessary to meet their objectives.

also read: The HR Role: 10 Essential Tips for Building a More Engaged Workforce.

Employee training

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Employee Development and Training programs aim to enhance employee skills, foster lifelong learning, and encourage career growth.

Career planning

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The identification of talented individuals for various positions, including entry-level positions, is one of the most crucial responsibilities of human resource management specialists. Because it affects the company's long-term vision, this strategy is essential. As a result, they can create a strategy to develop talent and increase employment within the business.

Internal promotions are one option that modern human resource managers may invest in, and they often pay off over time. According to research, within the first two years of employment, there is a greater likelihood for 61% of external hires to be laid off or have their employment terminated altogether. Therefore, succession planning is a far better option than hiring new employees.

Employee benefits

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Studies have indicated that an increase in salary does not always translate into happier workers. But the appropriate benefits package might. Pay for sick days, a budget for professional growth, additional parental leave, daycare reimbursement, flexible work schedules, limitless paid time off, and other benefits are typical employee perks. 

Retaining top staff depends on offering the proper benefits, which is one of HR's main responsibilities. They are in charge of creating an employee benefits plan that complements the long-term corporate strategy. Such a plan gives the company a competitive edge and aids in attracting and retaining top people.

Work environment

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Employee performance is directly impacted by their work environment. HR plays a key role in creating a sense of security and comfort for workers, which can greatly enhance their performance. 

Establishing an open culture is essential to enabling staff members to freely discuss issues. HR regularly organizes company events where workers can display their various abilities, such as dancing, singing, miming, and other activities, in order to preserve a positive workplace culture. It enhances the perception of the brand as a whole and instills optimism within the company.

Employee engagement

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By promoting a culture of consistent feedback, acknowledgment, and development, HR professionals can also help to increase employee engagement. Better performance, motivation, and eventually total productivity result from this.

Hiring employees

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The hiring process, in which human resources specialists assess applicants to identify exceptional talent, is linked to the recruitment process. 

They usually establish the requirements that an applicant must fulfill in order to be taken into consideration for the position. 

HR considers a variety of factors, including the candidate's educational background, the applicability of their talents, and how well their personality would fit into the company culture. 

HR Compliance

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HR is in charge of making sure that the company complies with all relevant labor rules and regulations in addition to keeping the workplace safe for employees. The laws pertaining to appropriate compensation methods and fair employment practices are among the most important ones that apply.


a pen sitting on top of a cheque paper

Payroll involves compensating staff members for their labor hours. HR is frequently in charge of confirming employee hours worked and processing payments in accordance with the pay schedule of the business. Payroll software is typically used by corporations, and HR specialists may run these programs. Concerns or queries workers may have regarding their paychecks can also be addressed by HR departments.

Conflict resolution

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When there are disagreements and conflicts among personnel, conflict resolution is required. The HR manager can create a protocol for resolving disputes and handling issues. In addition, they could serve as mediators during meetings between employees to resolve conflicts. HR managers make sure their division upholds workers' rights and handles disputes promptly.


What are the HR roles and responsibilities?

In our opinion, the HR roles and responsibilities are:

  • Conflict resolution
  • Payroll
  • HR compliance
  • Hiring employees
  • Work environment
  • Employee benefits
  • Employee engagement
  • Performance management
  • Employee training
  • Career planning

what are the 5 roles of HR managers?

Attracting and choosing individuals, recruiting and promoting, learning and development, managing pay and benefits, and information exchange are the primary responsibilities of HR inside a company.

This is the end of our article, we hope you get a lot of useful information about HR roles and responsibilities from it. If you have any questions feel free to ask in the comment section below.

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